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Felsökning
Vanliga problem och lösningar för samtal, ljud och inloggning.
14 artiklar
Jag hör inget ljud i samtalet
Steg-för-steg för att felsöka ljudproblem.
Jag kan inte logga in
Återställ lösenord eller kontrollera tvåfaktor.
Hur man skriver ett effektivt supportärende
Tips som hjälper oss att lösa ditt ärende snabbare.
Samtal bryts eller hackar
Åtgärder för instabila samtal.
Eko i samtalet
Så minskar du eko.
Inkommande samtal ringer inte på mobil
Vanliga orsaker och lösningar.
Appen startar inte
Åtgärder om appen inte öppnar.
Kalendersynk fungerar inte
Åtgärder för Microsoft 365 eller Google.
Bluetooth-headset fungerar inte
Åtgärder för Bluetooth-problem.
Jag ser inte mina kollegor i katalogen
Katalogen är tom eller inaktuell.
Jag får inga notiser
Fix för uteblivna notiser.
Video hackar eller är dålig
Så förbättrar du videokvaliteten.
Wallboard visar fel siffror
Åtgärder vid felaktig realtidsdata.
Webbläsartillägget fungerar inte
Åtgärda klickbara nummer.